Submit a Work Request

Use this form to request Facilities services for a maintenance need (issues with door locks, ceiling tiles, plugged toilets, etc.). Event Support Request and Estimate Request are separate forms.

  If this is an emergency or needs immediate attention, please call 815-753-1741.

Location

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Describe the location of the room.

Requester

Separate email addresses with a ;

Request Details

Which one do I select?

Work requests misidentified as maintenance may be delayed during the period needed to determine the proper fund source.

Funding Information

Or


Questions? Contact the Work Order Office at 815-753-1741 or workorder@niu.edu.

  If this is an emergency, please call the Work Request Office at 815-753-4948.

  If this is an emergency, please call your hall's front desk:

  • Gilbert: 815-753-3110
  • Grant: 815-753-1994
  • Neptune: 815-753-1725
  • New Hall East: 815-753-7631
  • New Hall West: 815-753-7633
  • Stevenson: 815-753-0371
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Describe the location of the room.

Need help with your television?

Check out some steps for setting up your TV on campus. If you're still having trouble with your television, contact the IT Service Desk instead of completing this form.

Need help getting connected to the internet?

Check out some steps for connecting to NIU Wireless or wired internet on campus. If you're still having trouble getting connected to the internet, contact the IT Service Desk instead of completing this form.

Need technology help?

Contact the IT Service Desk instead of completing this form.

Are you telling us about a filtered water fountain?

Information about filter status lights:

Yellow filter status light No issue — A filter with a yellow light is still working properly and you do not need to fill out this form.
Red filter status light Time for replacement — A filter with a red light needs to be changed and we thank you for notifying us about it.

If your room is cold...

If you're contacting us because your room feels unusually cold during the winter months, please call your front desk for a more immediate response instead of completing this form.

Please be specific as possible. Include the exact location, stall number, or area.
A photo can help us understand your problem better.
We'll call you if we need more information.
We'll send you a confirmation of your request. Separate multiple email addresses with a ;

Repairs take an estimated 7-10 days.


Questions? Contact the Work Request Office at residentialfacilities@niu.edu or 815-753-4948.